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Refund Policy
We pride ourselves on the extensive reviews and satisfied customers, but we understand that sometimes things aren’t quite right…
- If your decide, upon receipt of your order, that you do not wish to keep your pies, we can provide a refund. This requires return of the order, and a processing fee of 25%.
- If your order is not delivered to you within 7 days of shipping, we will confirm this through your orders USPS shipment tracking, and then provide a full replacement at no cost, or a full refund.
- If your order arrives damaged and inedible we will provide a full replacement or refund – your choice. Please reply to your order email, within 5 days of delivery, with a photo of your damaged order.
- Refunds are issued within 48 hours of receiving the email and evidence. Please note that refunds can take 3-5 businesses days to reach your account.
- All refunds are through the same form of payment used when your order was placed.
- To request a refund. please reply to your order email, or via our contact us page.
If you are concerned in any way about your order, please reply to your order email or contact us via the contact page. We love what we do, and we always want to ensure our customers are satisfied with the service.